The senior living industry is undergoing a transformation driven by innovation, resident-focused care, and operational excellence. As the needs and expectations of older adults evolve, leading management companies like Charter Senior Living are setting new standards in senior housing.
By embracing progressive strategies, Charter is enhancing the lives of residents, empowering staff, and ensuring strong financial performance for communities.
Whether you’re seeking Independent Living, Assisted Living, Memory Care, or other senior living options, Charter Senior Living is a trusted partner that prioritizes excellence, innovation, and personalized care.
1. Innovative Resident-Centered Care
At Charter, the philosophy is simple: create communities that feel like home. By fostering a culture of respect, dignity and engagement, Charter enhances the human spirit. Our approach to senior living emphasizes individualized care, where residents’ unique needs and preferences shape their daily experiences.
Charter-trained caregivers provide compassionate support tailored to each resident, ensuring they lead fulfilling lives.
As the senior population in the United States grows, including the aging baby boomer generation, Charter continues to adapt to the changing landscape of senior care. By incorporating advanced technology like artificial intelligence into our operations, we enhance care coordination, optimize care delivery, and streamline daily activities.
Charter is dedicated to staying ahead of seniors’ evolving needs, focusing on personalized care and adapting to trends in long-term senior care. By staying proactive, Charter ensures that seniors receive the best support while keeping affordability and quality at the forefront.
Whether you’re exploring continuing care retirement communities (CCRCs) or other senior living options, Charter Senior Living stands as a leader in transforming the senior living experience.
2. Cutting-Edge Technology and Virtual Management
Technology is playing an increasingly important role in senior living, and Charter is at the forefront of leveraging digital solutions to improve operations and resident care.
Charter’s unique virtual back-of-the-house infrastructure enables senior management to spend more time in communities, strengthening relationships with residents, families and associates.
Charter also employs industry-leading platforms such as:
- Aline for sales and marketing CRM
- ALIS for clinical and electronic medical records
- Sage Intacct for accounting
- Direct Supply DSSI procurement automation system for procurement efficiency
- Relias for employee training and development
These tools improve efficiency, ensure compliance, and enhance communication across communities, allowing for seamless management and superior resident experiences.
3. Empowering Employees for Excellence
A key factor in Charter’s success is its commitment to employee satisfaction and retention. Charter provides competitive wages, robust benefits, and career development opportunities, fostering a loyal and dedicated workforce. The company’s industry-low turnover rate translates into better continuity of care and stronger relationships between staff and residents.
By investing in employees, Charter ensures that each community operates at peak performance with a team that is engaged, motivated and passionate about enhancing residents’ lives.
4. Strategic Business Growth and Community Development
Since its founding in 2016, Charter has successfully expanded through acquisitions, new developments, and turnarounds of distressed assets. Charter’s expertise in:
- Revitalizing underperforming communities
- Driving revenue and NOI growth
- Developing high-quality new communities
- Balancing owned and third-party-managed properties
has solidified our reputation as an industry leader. Charter’s growth strategy focuses on controlled expansion, ensuring that new opportunities align with corporate capabilities and resources.
5. Marketing and Digital Strategies for Success
Charter helps communities strengthen their brand and attract new residents through a comprehensive marketing and digital strategy. Our approach includes:
- Market research and competitive analysis
- Brand development and positioning
- SEO, content marketing, and social media management
- Sales and marketing consulting
- Public relations and event planning
By leveraging data-driven marketing techniques, Charter helps communities reach the right audience, increase occupancy, and maintain a strong presence in local markets.
Charter’s Proven Success and Industry Leadership
Charter Senior Living has a strong history of developing and managing top-tier senior living communities across the country. With a focus on high-quality care, innovative services, and financial strength, Charter continues to expand and enhance the senior living experience.
A Track Record of Excellence
From luxury communities to high-performing “Class A” residences, Charter has successfully launched and managed a variety of senior living projects, including:
- The Carlisle Palm Beach (Lantana, FL) – 300 units | Opened 2010
- North Shore Place (Northbrook, IL) – 156 units | Opened 2014
- Mangrove Bay (Jupiter, FL) – 128 units | Opened 2002
- Charter Senior Living of Oak Openings (Sylvania, OH) – 50% occupied within four months
- Residences at Wellpoint (Huntsville, AL) – Opened 2022
- The Contemporary (Miami, FL) – Senior living combined with a medical office | Opened 2022
Ongoing Growth and New Developments
Charter continues to expand, ensuring seniors have access to modern, well-equipped communities:
- Recently Opened:
- KindCare (Bristol, CT) – Opened 2023
- Charter Senior Living of Hopkinsville (KY) – Opened 2023
- Charter Senior Living of Paducah (KY) – Opened 2023
- Calumet Trace (Owensboro, KY) – Opened 2023
- Charter Senior Living of Linden (MI) – Opened 2023
- Charter Senior Living of White House (TN) – Opened Fall 2024
- Coming Soon:
- Charter Senior Living of West Bend (WI) – Opening Spring 2025
With a commitment to innovation, resident-centered care, and operational excellence, Charter Senior Living is shaping the future of senior living, one thriving community at a time.
Transforming the Senior Living Experience
From cutting-edge technology to exceptional care and strategic growth, Charter is reshaping the future of senior living. Communities that partner with Charter benefit from innovative management solutions, a resident-first approach, and a proven track record of success.
Discover the Charter Difference
Discover how Charter Senior Living can elevate your community with our innovative approach and commitment to excellence. Contact us today at 331.305.5078 to learn more about partnering with us as your management company and setting new standards in senior living.