How Charter Senior Living is Taking Precautions to Prevent the Spread of the Coronavirus (COVID-19)

Taking Every Precaution


We have always been well equipped for handling challenges posed by any type of virus outbreak and are prepared for whatever may occur with the COVID-19 virus. We revise and refine our measures daily.


Protocols in Place


We have rigorously increased our already stringent protocols and general precautions at this time. The risk of contagion is vastly reduced when measures are consistently taken to limit contact with any potentially infected guest and to diligently engage in infection control practices on which our staff is routinely educated and trained.


Visitation and Screening Process


The health and wellness of our residents is our number one priority. Given the rapid escalation of confirmed cases of COVID-19, as well as, individual state agency directives we have made the difficult decision to limit visitors to essential medical personnel and visitors of residents receiving end-of-life care only. Each Essential Visitor is required to complete a screening process.


Essential Visitors include:


  • Hospice/Palliative Care Works for residents in end-of-life
  • Skilled Nursing: Any individual providing necessary healthcare to  resident
  • Rehab Services
  • Representatives of the state and federal government seeking entry as part of their official duties


Screening Process


  • Each Visitor will complete a questionnaire
  • Each Visitor will have their temperature taken


Better Equipped


Pleased be assured that our controlled environment makes us better suited to handle a coronavirus-type outbreak. We are finding that many people do not want to go to hospitals or medical offices for fear of encountering someone who has the virus. We are proud of the fact that our control protocols provide peace of mind to many of our residents and their families. Some have even indicated that they feel their loved one is safer at our type of community rather than living at home, where the environment and daily activities are not as well controlled.


Future residents


We understand that there are emergency situations for many families that have been impacted by the Coronavirus. We are accepting new move-ins and have implemented comprehensive protocols and procedures to assure we are not impacting the health and safety of current residents and staff during the move-in process. Please contact the local community for more information.


How You Can Help


We are asking everyone who encounters our community and staff members to be especially vigilant by:


  • Washing hands regularly and sufficiently
  • Cleaning and wiping down surfaces that are frequently touched
  • Limiting contact with others and avoiding visits to the community if feeling ill
  • Notifying staff if feeling ill


Stop the Spread


If you are sick with COVID-19 or suspect you are infected with the virus that causes COVID-19, follow the steps below to help prevent the disease from spreading.


  • Stay home except to get medical care
  • Separate yourself from other people and animals in your home
  • Call ahead before visiting your doctor
  • Wear a facemask
  • Cover your coughs and sneezes
  • Avoid sharing personal household items
  • Wash your hands often
  • Clean all high-touch surfaces every day
  • Monitor your symptoms


When to Discontinue Home Isolation.


People with confirmed COVID-19 should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis in consultation with health care providers and state and local health departments.


For more information: